Monetize the RCS channel generating new business and improving communication with users, through a full range of services that includes offering Telephone Operator Products, Third Party Content, and Digital Marketing for Companies.
Control your VAS business of subscriptions and digital content, reduce customer complaints and offer quality content to attract more users.
With our VAS Marketing platform send SAT Push campaigns, SMS and RCS, surveys, registration of services on Mobile, Web channels and all kinds of commercial actions. Create service portals in minutes, offer online content from third parties and take advantage of many other features.
Our Customer Care solution offers powerful analysis tools to identify failures in the value chain, which will allow you to reduce the congestion of the Customer Service Center, and improve the user experience with self-management through the mobile.
Sendatel provides IT Solutions that allows telephone operators and companies to make the most of computer resources to improve their activity, increase their profits and achieve the opening of new business lines.
RCS
Monetize the RCS channel generating new business and improving communication with users, through a full range of services that includes offering Telephone Operator Products, Third Party Content, and Digital Marketing for Companies.
RCS revolutionizes the communication towards the users with a multimedia and interactive channel, native in the cellular telephones, of greater reach and with a high index of conversion, that generates interesting Business opportunities.
Telephone Operator Products
It is a solution for the telephone operator designed for the promotion and sale of data plans, equipment, recharges and other products and services of their own, which the user can easily hire through the same channel. Also providing you with the possibility to manage your account, consumption, billing and claims, thus reducing the number of calls to the Contact Center.
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Third Party Content
It is a solution oriented to the sale of third party content through a content HUB designed exclusively for the RCS channel, which gives the user the possibility to contract for the same channel and pay for Carrier Billing.
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Digital Marketing for companies
It is a solution aimed at the sale of messaging to companies, which will have the opportunity to communicate with their customers through our Digital Marketing platform by RCS and send promotions, benefit coupons, satisfaction surveys, reminders and much more.
SUBSCRIPTION CONTROL
Control your VAS business of subscriptions and digital content, reduce customer complaints and offer quality content to attract more users.
Subscription Control is a platform offered in On-premise or Cloud mode to control the VAS business of digital content of a telephone operator. It has advanced subscription control mechanisms to guarantee profitability and reduce the number of customer complaints, generating an ecosystem of quality and long-term services.
Subscription Control supports multiple channels and integrates with digital marketing campaign platforms. It has reports that allow to know in detail the functioning of the content providers and optimize the business to maximize profitability.
Features:
- Control with adaptive optin
- Integrated pattern control
- System of offers and discounts
- Business control board
- User notification system
MARKETING VAS
With our VAS Marketing platform send SAT Push campaigns, SMS and RCS, surveys, registration of services on Mobile, Web channels and all kinds of commercial actions. Create service portals in minutes, offer online content from third parties and take advantage of many other features.
VAS MANAGER + SAT PUSH
It allows managing mobile portals and generating advertising campaigns on SAT Push, Mobile and Web technologies with interactive messages. It also allows integrating other own or third party solutions, make promotions and facilitate purchase actions, improving the channel experience with more applications.
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VAS MANAGER + APP STORE
It is a VAS solution for the sale of online content. The platform serves both operators and content providers. It allows to publish content of all kinds in HTML5 Web format offering adaptive portals for sale.
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VAS MANAGER + CONTENT MANAGER
It is a VAS solution designed for content providers that do not have their own platform. Among its services, it offers subscription models, trivia and online content, designed to facilitate rapid exit to the market.
FEATURES:
- Support for WAP / WEB / SMS / MOBILE / SAT channels and other technologies.
- Detection of terminals.
- Adaptive portals.
- Management of Black Lists.
- Shipping schedule with date ranges.
- Handling of shipping slots.
- Support for more than 1000 tps / sec
- Possibility of sending simultaneous Campanias with Priorities.
- Custom messages by user.
CUSTOMER CARE
Our Customer Care solution offers powerful analysis tools to identify failures in the value chain, which will allow you to reduce the congestion of the Customer Service Center, and improve the user experience with self-management through the mobile.
This Customer Care solution reduces the number of incoming calls from the customer service center, offering chat services by SMS, WEB, RCS and other channels, access to balances, general information query, surveys and many more applications. It allows its customers to improve the user experience with the self-management of their services, through different terminals such as tablet, mobile or web, quickly and easily.
Companies can manage their own information portals by loading documents and generating dynamic pages without programming. The platform simplifies customer self-management by allowing you to search or receive OnDemand information from different services.
With the CDAG + Customer Care analysis tools, companies will be able to measure customer satisfaction, through claims statistics mechanisms, allowing to know possible risks in time and classify users to prevent them from migrating to other companies.
FEATURES:
- Decision trees
- Support for managing documents, manuals, product information and packages.
- Support for high traffic volumes
-Chatbots
- Modular and expandable system that allows the incorporation of new applications without the need of cutting service
- Integrable with different market solutions
IT SOLUTIONS
Sendatel provides IT Solutions that allows telephone operators and companies to make the most of computer resources to improve their activity, increase their profits and achieve the opening of new business lines.
We offer a wide portfolio of IT solutions designed to empower telephone operators and companies, through the search for greater efficiency in their computer, physical and human resources.
From the Sendatel development laboratory we create fully customized services that adapt to the objectives of each company and that will allow you not only add value to the products and / or services offered, but also reduce investment costs with visible benefits in the short term.
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Solutions with SMS
Manage multiple SMS connections with our IT Solutions Set for telephone operators and content providers.
Sendatel´s SMPP Gateway is a product designed for the efficiency and management of SMS connections between telephone operators and companies. The product allows to manage multiple SMS connections to simplify the administration with the SMSC, decrease the cost of licenses and improve the outgoing flow of messages.
The platform supports sending retry and message analysis functions to detect spam and control the flow of service releases.
FEATURES
- More than 2000 SMS / sec
- Support for text analysis
- Configurable routing with numbering adaptation
- Encoding converter
- Other functionalities
Make your project become a reality with quality and response times that meet the needs of your business
We have a R&D center composed by dynamic professionals committed to the main philosophy of our company: "achieve simple, agile and effective solutions."
Our working method is oriented to obtain premium products based on the specifications and requirements of our customers.
We use our own last generation frameworks and languages such as:
. C + + / ACE (Adaptive Communication Environment) for the development of high performance servers
. PHP for Web and WAP applications
. Java and J2ME for mobile applications and graphical interfaces
. .NET for Windows applications
Even though our operational base is located in Buenos Aires, we have a flexible logistics policy that allows us to assign qualified personnel to the place and time designated by each project.
Sendatel SA’s fundamental premise is to tailor solutions generated for the existing infrastructure and systems of your company. This ensures an outcome that takes into account a global vision and, consequently, generates a reduction in final costs.
Get a detailed analysis of your systems and projects made by first-level specialized technicians.
In Sendatel SA we have a group of consultants specialized in solving the different problems that arise when new services are offered as a result of the incorporation of technological innovations.
We have extensive experience in SIM and SMS technology and protocols, enabling a successful implementation of your project.
Our professionals have strong academic background combined with the experience acquired from their participation in large projects. But most of all, our consultants have a working philosophy that seeks to find the best possible solution for their technology challenges.
Provide a better service to your customers by improving response times, organizing maintenance and improving network availability.
Our support team, highly trained in new technologies, has participated in the implementation and operation of large networks in the region. Having been part of this process gives us an advanced knowledge of the problems that may arise and their possible solutions. We offer our know-how to improve the availability, performance, scalability and utilities of the network.
Our professionals have strong theoretical background coupled with years of practical experience in large projects. This combination is the biggest difference and added value that sets us apart as a high quality option in the market.
We want our service to be translated into an achievement: confidence. Our customers and partners in the region (such as Ericsson, Nokia Siemens Networks, Alcatel Lucent) have placed in us this fundamental value for their projects.
The knowledge of the people involved is fundamental for a project to succeed. Count on the possibility to train your team on advanced concepts.
We have a group of instructors specialized in technical training required in Operators and Content Providers.
Our courses on technology provide the necessary base for implementing new services. We have courses on SMS and SIM technology and protocols.
We provide tailored courses throughout the region meeting the requirements on a case-by-case basis.
